CLOUD SYSTEMS ENGINEER INTERN
IT - Infrastructure Engineering•Irvine, California
2020 SUMMER INTERNSHIPS
CLOUD SYSTEMS ENGINEER INTERN
Greetings, students! We’re geared up here to offer another round of epic internship experiences in 2020. The internship program offers the opportunity to pause your studies for one summer and work side-by-side with Blizzard Entertainment employees in your area of interest, doing real work that oftentimes ends up in production. As such, we hold you to the same high standards as anybody else in the company.
Just like our gameplay experiences, Blizzard internships are a fully immersive experience. We want interns who are enthusiastic about what they want to do for a living and excited to come in every day to learn and contribute in this hyper-creative atmosphere. Being fully engaged with our team also means communicating effectively and maintaining an open mind - one that is receptive to feedback and able to adapt and grow. Your hobbies and interests can also play in your favor. Passion for technology, gaming, game development, and in-depth knowledge of Blizzard games, products, and services will always be a plus with us, regardless of the position you’re applying for. Be passionate about who you are, be into our industry, and be willing to go all-in and embrace this opportunity to the fullest!
QUEST OBJECTIVES
Blizzard Cloud is dedicated to powering the world's most epic entertainment experiences. To achieve this, we understand that epic entertainment demands epic infrastructure. Our mission is to provide a world-class multi-cloud with global reach. We focus on technologies that make Blizzard efficient, consistent, agile and portable across the private and public clouds. We empower rapid iteration and rapid delivery - everywhere our game developers and player community need it.
In pursuit of our mission, we run one of the largest private OpenStack clouds in the world across seven geographical sites. Operating at this scale comes with challenges. A core value of Blizzard is to learn and grow, so as we solve and overcome these challenges, we are compelled to share our solutions. To that end, we contribute to many Openstack projects including Magnum, Senlin and Designate. While we continue to scale and grow an awesome private cloud, our strategy for the future is hinged upon multi-cloud. We value public cloud for functionality, reach and scale when it makes sense. The agility offered by multi-cloud has helped realize many successes.
We are looking to hire an intern Cloud Software Engineer. This role will be focused on delivering a fixed-length project that will solve a real-world problem for Blizzard Cloud. This is a great opportunity to learn and grow with a strong engineering team, getting experience and exposure to a large scale, complex and challenging set of technologies.
ELIGIBILITY REQUIREMENTS
- Currently enrolled in a college or university
- Returning for at least one more semester or quarter following the summer 2020 internship
- Able to work fulltime hours for 11 – 12 weeks at the Blizzard office indicated in this job posting between May 2020 – August 2020 or June 2020 – September 2020 (group dates depend on when you get out of school)
- Authorized to work in the US
RESPONSIBILITIES
As an intern, you will be paired up with a mentor who will help onboard you to how we build and operate Blizzard Cloud. Your mentor will also help to get you started on your assigned project and meet frequently to assess and provide feedback and guidance. Your assigned project will be a real-world problem that we need to be solved. You will make a lasting difference in how we power Blizzards epic entertainment experiences!
LEVEL REQUIREMENTS
- Good understanding of Linux and network fundamentals
- Basic knowledge of Linux virtualization, e.g. KVM, Xen
- Ability to write software in Python or another language commonly used in systems administration
RECOMMENDED TALENTS
- Understanding of Infrastructure as Code concepts and related tools. e.g. Git, Terraform, Ansible, Puppet
- Experience/Knowledge of the offerings of multiple large public clouds. g. AWS, GCP, Azure, and/or infrastructure-as-a-service offerings (e.g. Openstack, OpenNebula, VMWare)
QUEST ITEMS
- Resume
- Cover Letter
Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work/life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences...ever. Join us!
Please submit your application no later than January 10, 2020.
DEVOPS ENGINEER INTERN, MONITORING & AUTOMATION
IT - GNOC•Irvine, California
2020 SUMMER INTERNSHIPS
DevOps Engineer Intern, Monitoring & Automation
Greetings, students! We’re geared up here to offer another round of epic internship experiences in 2020. The internship program offers the opportunity to pause your studies for one summer and work side-by-side with Blizzard Entertainment employees in your area of interest, doing real work that oftentimes ends up in production. As such, we hold you to the same high standards as anybody else in the company.
Just like our gameplay experiences, Blizzard internships are a fully immersive experience. We want interns who are enthusiastic about what they want to do for a living and excited to come in every day to learn and contribute in this hyper-creative atmosphere. Being fully engaged with our team also means communicating effectively and maintaining an open mind - one that is receptive to feedback and able to adapt and grow. Your hobbies and interests can also play in your favor. Passion for technology, gaming, game development, and in-depth knowledge of Blizzard games, products, and services will always be a plus with us, regardless of the position you’re applying for. Be passionate about who you are, be into our industry, and be willing to go all-in and embrace this opportunity to the fullest!
QUEST OBJECTIVES
Blizzard Entertainment's operations center is looking for a DevOps engineer intern to help maintain Blizzard’s worldwide IT services. The operations center serves as the focal point for all Blizzard IT Service Operations, including the core functions of Monitoring, Request Fulfillment, and Incident, Event, and Change Management, with devops engineers responsible for the architecture/design, management, and integrations with Blizzard's monitoring and event management services. The core skillsets for a devops engineer intern include software engineering and integrations, systems engineering, and a desire to understand event/alert management, monitoring tools, and automation engines. The devops engineer intern position also relies on knowledge management skill sets to develop documentation and training guides. The operations center is a dynamic, fast-paced, high-reliability, 24 / 7 facility supporting one of the most complex and prolific gaming infrastructures on the planet. If you excited about full-stack engineering (hardware, containers, and application development), read on.
RESPONSIBILITES
- Work with service operations managers, operations center leadership, and internal stakeholders to design and implement solutions that improve and expand Blizzard's Event Management tooling and capabilities.
- Work with service owners to engineer and on-board new monitoring solutions to the operations center.
- Work with operations center administrators and engineers to continuously improve event quality (signal/noise) and process/tooling performance.
- Develop API-driven software solutions to integrate diverse commercial or internally developed tools.
- Collaborate with management in defining metrics and KPIs critical to the analysis of event management performance.
- Collaborate with the service operations team to develop reports to highlight monitoring/alert coverage and effectiveness for service owners and senior leadership.
- Perform detailed research, analysis, and provide recommendations on proofs-of-concept and build vs. buy scenarios.
- Create technical and end-user documentation for integrations and tooling managed by the Monitoring and Automation team.
- Participate in production support and scheduled on-call responsibilities.
ELIGIBILITY REQUIREMENTS
- Currently enrolled in a college or university
- Returning for at least one more semester or quarter following the summer 2020 internship
- Able to work fulltime hours for 11 – 12 weeks at the Blizzard office indicated in this job posting between May 2020 – August 2020 or June 2020 – September 2020 (group dates depend on when you get out of school)
- Authorized to work in the US
LEVEL REQUIREMENTS
- Experience working with Unix/Linux systems from kernel to shell and beyond, with experience working with system libraries, file systems, and client-server protocols.
- Awareness of monitoring technology and protocols (Nagios, SolarWinds, Telegraf (TICK), Sensu, AppDynamix/NewRelic, NMS)
- Familiarity with the ELK stack and metrics time-series databases (InfluxDB, Graphite, OpenTSDB)
- Experience developing and writing code in at least 1 modern scripted/interpreted language (Python, C#, Ruby, Groovy, Node.js, Go)
- Experience with reading and understanding Python, Javascript, CSS
- Functional knowledge developing microservice-based HTTP applications and servers, including JMX, Flask, Apache/NGINX
- Understanding of the Software Development Life Cycle; including CI and CD pipeline architecture.
- Understanding of cloud orchestration frameworks, enterprise IT service provisioning tools, and their role in IT transformation.
- Familiarity with service configuration and deployments tools, such as Ansible, Consul, Jenkins, Puppet, Terraform, and Vault.
- Strong interpersonal and communication skills, able to train users on topics, provide presentations to an internal audience, and interact positively with and receive direction.
RECOMMENDED TALENTS
- Experience with developing and delivering presentations with Microsoft PowerPoint
- Passion for video games and technology!
QUEST ITEMS
- Resume
- Cover Letter
- Why you are interested in working at Blizzard Entertainment
- What technology or games you are currently playing with
Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work/life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences...ever. Join us!
Please submit your application no later than January 10, 2020.
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